One platform for
11 venues
How Northern Collective unified their multi-site hospitality group with real-time sales intelligence, automated P&L reporting, and AI-powered business insights.
Northern Collective
Northern Collective is a Sheffield-based hospitality group operating eleven distinctive venues across the Peak District and South Yorkshire. From premium gastropubs to artisan coffee houses, each venue maintains its unique character while benefiting from centralised management oversight.
Multi-Location Operation
11 venues including pubs, restaurants, coffee shops, and a visitor centre
Two Legal Entities
Bank House Bar & Restaurant Ltd and Castleton Coffee Co. Ltd
Diverse Team Structure
Directors, general managers, and front-line staff across all venues
Fragmented Systems, Hidden Insights
Like many growing hospitality groups, Northern Collective faced the classic multi-site challenge: different systems at different venues, making group-wide visibility nearly impossible.
Multiple POS Systems
Square at some sites, EposNow at others, with ICRTouch being introduced. No single view of sales.
Spreadsheet Reconciliation
Hours spent manually pulling data from different systems into Excel. Data was stale before reports were ready.
Delayed Decisions
Labour costs and GP% weren't visible until weeks after the trading period. Reactive, not proactive management.
Card Reconciliation Chaos
Matching POS card transactions with processor payouts was manual and error-prone. Discrepancies went unnoticed.
Discount Blind Spots
No visibility into who was giving discounts, why, or whether promotional vs. waste discounts were balanced.
Siloed Staff Data
Rotaready for scheduling, POS for sales, Sage for accounting - but no way to see labour cost as a % of sales.
Northern Collective Portal
A purpose-built unified management platform that sits on top of existing systems - no replacements, no disruption, just complete visibility.
Real-Time Sales Sync
Transaction data from Square and EposNow syncs every 15 minutes. Live dashboards show today's performance as it happens.
Unified Dashboards
Widget-based homepage shows Sales, Staff Costs, GP%, Reviews, and Compliance at a glance. Filter by site or see the whole group.
Automated P&L
Sales from POS, wages from Rotaready, COGS from purchasing systems - all flowing into a self-building profit & loss report.
Discount Intelligence
AI-powered classification: Promotions (good), Waste (bad), Staff (neutral). Track who, what, when, and spot patterns instantly.
Team Performance
Sales attribution by staff member. See who's selling, their average transaction value, and discount patterns per team member.
Card Reconciliation
Automatic matching of POS card transactions with Dojo/Square payouts. Flag discrepancies, mark cash, reconcile with confidence.
Connected Systems
Real-Time Sales Intelligence
Every transaction flows into the portal within minutes. See today's revenue as it happens, broken down by wet (drinks), dry (food), and service categories. Toggle between Inc VAT and Ex VAT with a single click.
- 15-minute sync from Square & EposNow
- Wet/Dry/Rooms/Other category split
- Period comparison with % change
- Drill-down to individual transactions
Today's Sales
Labour This Week
Signed OffLabour Cost as % of Sales
Rotaready wage data meets real POS sales data. See labour cost as a true percentage of revenue - not estimates. Split by FOH and Kitchen, with sign-off status tracking for payroll accuracy.
- Automatic Rotaready integration
- FOH / Kitchen wage split
- Real-time labour % gauge
- Actual vs. forecast comparison
Lawrence 2.0 - AI Business Analyst
Built on Anthropic's Claude, Lawrence has deep contextual access to all portal data. Ask questions in natural language and get instant, accurate answers about your business performance.
- "What were our total sales last week?"
- "Who gave the most discounts at Bank House?"
- "Why is GP% down at The Dore?"
- Proactive anomaly detection & alerts
How did Bank House do last week?
Bank House generated £42,350 in sales last week, up 8% from the previous week.
Wet sales were particularly strong at £18,200, driven by Friday and Saturday evening trade.
What about labour costs?
Transformation in Action
From fragmented spreadsheets to unified real-time visibility across the entire group.
Before Stack.
- ✗ Hours spent reconciling data from multiple POS systems
- ✗ P&L reports completed weeks after period close
- ✗ No visibility into discount patterns or abuse
- ✗ Labour costs unknown until payroll processed
- ✗ Card reconciliation a manual, error-prone process
After Stack.
- ✓ All POS data unified in one dashboard, auto-synced
- ✓ Live P&L that builds itself from integrated data sources
- ✓ AI-powered discount classification and trend analysis
- ✓ Real-time labour % of sales with FOH/Kitchen split
- ✓ Automatic card reconciliation with exception flagging
The portal has completely transformed how we manage our sites. What used to take days of spreadsheet work now happens automatically. We can finally make decisions based on real-time data.
Modern Technology Stack
Enterprise-grade infrastructure designed for reliability, security, and scale.
Laravel 12
Modern PHP framework for robust backend architecture
Livewire 3
Reactive components without JavaScript complexity
Tailwind CSS
Utility-first CSS for responsive, modern UI
MySQL 8.0
Optimised database with full audit trail
Ready to unify your hospitality group?
Whether you have two sites or twenty, Stack. can bring all your systems together into one unified view. Let's discuss your integration requirements.